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Bitten by ebay Update
Hello .
I just want to share this with everyone and make my self look like an idiot!! . Last week I bought a copy of Microsoft Office Pro 2010 for £100. It was advertised as 100% genuine. I did'nt win on the day but got a second chance offer.That should have rang alarm bells. Anyway when it arrived the disk was lose in the packaging. It was sealed and had the COA sticker on. When I opened it I found a very small crack in the center and the disc was marked. I contacted the seller and he said he would replace it or refund me. As I wanted the software He offered to refund part of the price if it installed OK.
I installed it and it activated,so I got a partial refund. I was happy. Anyway I did a search on the Microsoft web site and found that I could get a replacement disk.So I called the number given and when the lady asked for the product key and entered it she told me to hold.She then came back and told me that I had a counterfeit copy and that it was for Developers only and would deactivate after 1 year. She gave me another number to call and again the same thing happened. This guy then told me that I could claim a complementary copy from Microsoft if I sent the disk back and fill out a fraud report. I contacted the seller and told him what had happened and he said he had sold 15 in the past few months with no problems. Where do they get them from.I would have been none the wiser if I had not tried to get a new disk, but would have been shocked when it stopped running after a year. The disk and report is now on the way to Microsoft in Dublin with the sellers ID.I have told him that I have reported him and he said he would give me a full refund if I didn't report him. I wait for them to decide if I qualify for a replacement. I know what you are all thinking."If sounds too good to be true,it probably is". These people are getting clever.The disk had the hologram and all the identifying genuine marks. What really confuses me is that on the box it clearly states that it is licensed for non commercial use on up to 3 home PCs. It seems that only the Key is counterfeit. So beware they are getting better at counterfeiting.
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Thailand is a good place for fake software and you only pay about £5 to £10 per copy..
Tell him you will Report him to Microsoft ...report him to eBay and also report him to trading standards..
Watch him squirm and getall your money back and more if you don't
Regards
Stuart
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Tell him you will Report him to Microsoft ...
He has been reported to Microsoft
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if its a developer issue then iys not really counterfiet as we would calll it.
it IS genuine but only for developer and trade use -NOT FOR RESALE. he has repackaged it into a reatil box.
Just tell the guy to refund you, saying you wont report him. Get yr cah back then also report to ebay. if he wont refund, claim thru paypal for Not as Described, keeping and Microsoft correspondence as evidence.
and if you or any immediate family are at school or college you can buy genuine legal copy from here for £69
http://www.software4students.co.uk/Microsoft_Office_2010_Professional_Plus-details.aspx
you simply fillin online registration stating student/teachers name and school/college.
web http://www.wix.com/waterdropphotos/tabletop
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Microsoft are the ones who called it counterfeit.They said it will stop working after a year.I have sent the disk and box Etc to Microsoft.The seller said he will only refund me if I sent the disk back to him and not report him.By sending it back to Microsoft I have a good chance of getting a genuine Home product sent to me.
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you will Ray.
done the right thing too.
Just claim from paypal to get yr money back aswell.
web http://www.wix.com/waterdropphotos/tabletop
http://www.flickr.com/photos/by_davidi/
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I would still attempt to get my money back from paypal. If he has the paperwork showing that he returned the counterfit disc back to MS they may still refund his money d/t the fact that the seller made an illigal transaction and it was no fault of the buyer. It's worth a shot to contact them.
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he can claim from paypal without sending goods back if they are counterfiet and he keeps any MS correspondence. just takes a little more time, thats all.
and if it had been me, i would have publicly named the trader too. it warns people from doing business with him.
web http://www.wix.com/waterdropphotos/tabletop
http://www.flickr.com/photos/by_davidi/
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Might be a good idea to report him to Ebay too, as selling counterfeit goods is against their code of conduct.
Andy.
My gallery http://www.myfinepix.com/gallery/498548
I have a photographic memory. Unfortunately I forgot to remove the lens cap!
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There was a news report over here on US tv about the masses of realistic and extremely convincing counterfeit products that are coming en-masse from .... wait for it...... yes you guessed it... CHINA! Who'da thought that eh?
Make the report (as you appear to have) report the seller, despite his promises and pleas. These people need putting out of business.
Good luck and I hope you end up with a legal copy of your product.
Nothing is permanent in this wicked world - not even our troubles. - Charlie Chaplin.<
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Thanks for the heads up, Ray and don't be too hard on yourself - I'm sure I would have done exactly the same thing. Hope it all gets sorted and you get a pukka copy in due course.
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I had almost the same thing with a copy of photoshop CS5, when i got the copy it had 5 yes 5 serial numbers with it, witch i thought was odd, and when i installed it and tried the key it didn't work, nether did the other 4 !!! so i contacted the seller he said i had installed it wrong, .... Ive had other copies of this program and I've never had issues with it, i told him i was sending the disk along with his seller ID to the police fraud office, he paid me back in full and asked for the disk back, I sent the disk to Adobe along with his ID, i never heard back but i got my money back
http://www.myfinepix.co.uk/competition/user/29142 http://www.myfinepix.com/gallery/29142 Snap it
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Just an update.Microsoft have accepted my fraud report and they are sending me a genuine copy of Office 2010.Now if they are going to chase this seller or not I don't know.
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open office is .doc compatible and is freeware i can understand people wanting fake microsoft office as they do take the **** for a relatively basic set up fare enough powerpoint and publisher are good but not everyone needs theses, i have no sympathy what so ever.....by the way if anyone wants a free version microsoft do this now as a stand alone download as they have stopped shipping with microsoft word i believe it is called office 2010 starter
"Sharper than a page of Oscar Wilde witticisms rolled up in to a point, sprinkled
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ray, did you get the pro version given or just the basic off microsoft ??
"Sharper than a page of Oscar Wilde witticisms rolled up in to a point, sprinkled
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I was not looking for sympathy.I was merely warning others of such a good counterfeit. Secondly,I don't know what they are sending me as they quote 4-6 weeks for delivery.