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Bitten by ebay Update
I just want to share this with everyone and make my self look like an idiot!! . Last week I bought a copy of Microsoft Office Pro 2010 for £100. It was advertised as 100% genuine. I did'nt win on the day but got a second chance offer.That should have rang alarm bells. Anyway when it arrived the disk was lose in the packaging. It was sealed and had the COA sticker on. When I opened it I found a very small crack in the center and the disc was marked. I contacted the seller and he said he would replace it or refund me. As I wanted the software He offered to refund part of the price if it installed OK.
I installed it and it activated,so I got a partial refund. I was happy. Anyway I did a search on the Microsoft web site and found that I could get a replacement disk.So I called the number given and when the lady asked for the product key and entered it she told me to hold.She then came back and told me that I had a counterfeit copy and that it was for Developers only and would deactivate after 1 year. She gave me another number to call and again the same thing happened. This guy then told me that I could claim a complementary copy from Microsoft if I sent the disk back and fill out a fraud report. I contacted the seller and told him what had happened and he said he had sold 15 in the past few months with no problems. Where do they get them from.I would have been none the wiser if I had not tried to get a new disk, but would have been shocked when it stopped running after a year. The disk and report is now on the way to Microsoft in Dublin with the sellers ID.I have told him that I have reported him and he said he would give me a full refund if I didn't report him. I wait for them to decide if I qualify for a replacement. I know what you are all thinking."If sounds too good to be true,it probably is". These people are getting clever.The disk had the hologram and all the identifying genuine marks. What really confuses me is that on the box it clearly states that it is licensed for non commercial use on up to 3 home PCs. It seems that only the Key is counterfeit. So beware they are getting better at counterfeiting.